How to Build Quality Relationships and Productive Cultures At Work Lundin, William Primary Author Lundin, Kathleen Primary Author mixed material bibliography San Francisco, CA. Berrett-Koehler Publ.Inc. 1993 en English

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xx + 248hlm; 16x24cm This is the first book to squarely face the tough emotional and relationship issues in the workplace-anger, fear, distrust, conflict, resentment-and to provide practical and proven methods for creating more productive work environments. Based on fifteen years' experience using these methods inside workplaces, Bill and Kathy Lundin show how to: Replace anger and suspicion at work with caring, trust, and cooperation; Unlock the goodwill, learning, and creativity of everyone in an enterprise; Empower all employees to facilitate productive relationships at work. The 'Healing Manager' that the Lundins describe is any employee-whether CEO, first-line supervisor, or hourly worker-who helps others grow emotionally and intellectually, and who cultivates caring relationships on the job. The Lundins show that such well-being is the real secret to productivity, quality, and service. The Lundins draw on counseling techniques, improvisational theater, and common wisdom to offer practical tools to help all managers and employees change their workplace behaviors, attitudes, and relationships. manajemen eksekutif 658.4 1881052133 PERPUSTAKAAN STFT WIDYA SASANA Jln. Terusan Rajabasa 2 Malang 658.4 Lun h T.1093 Perpustakaan STFT 658.4 Lun h The_Healing_Manager.jpg.jpg 20012 2025-01-14 10:55:54 2025-01-17 13:19:12 machine generated