Special features highlight this book: (1) Focuses ob how people are able to coordinate their language, thought, and actions. (2) Equips readers with an adaptive/reflexive sensitivity to the ways that communicative behaviors can mesh. (3) Provides rules, skills, and concepts designed to help make people more efficient and cooperative in their relating and interacting. (4) Comes to grips with the major interpersonal theories the glue that the rules and skills. (5) Takes a long overdue, pragmatic view responsible, ethical relationships. (6) A pragmatic explanation of meaning management and rule sharing. (7) The best chapter yet on interpersonal conflict using both theory and practice.