In this newly revised, up-to-date edition of Kennedy's classic guide to counselling, a distinguished psychiatrist joins him in providing essential advice for all who help others. This exceptional and extraordinarily comprehensive work is an indispensable book for all those who, without extensive psychological training, must deal with troubled individuals the confused, the grieving, the suffering, the immature, who so often turn to teachers, doctors, nurses, lawyer, clergy, and frequently to old friends. Such person may not be able to treat deep and long-standing emotional difficulties. They may not, be able to spend extended periods of time with many of those who seek their advice and assistance. But they can, Eugene Kennedy and Sara Charles insist, be more human with these individuals, marshalling their own resources of the spirit and capitalising on the strength of their own best instincts. This book is designed to help the helpers do exactly that by providing them with insights and practical applications of basic psychological knowledge.